PacsPad Firmware Updater

Step 1: Connect Device and Open Menu

1 Connect your PACSPAD to this computer using the provided USB-C cable

2 Plug the cable into the USB-C port at the top right of your PACSPAD

3 Keep this webpage open on your computer

Next: Press and hold these three buttons simultaneously to open the menu:

Bottom Left + Top Left + Top Right

Hold all three buttons until the menu appears on the display.

Step 2: Navigate to Update Mode

Use the navigation buttons to find the Firmware Update option:

1 Use the top middle buttons (↑↓) to navigate up/down

2 Find and select "Firmware Update" with the top right button (✓)

3 The display should show "Update Mode"

ℹ Use the top left button (✕) to cancel or go back

Step 3: Connect Both JTAG Microcontrollers

Now you'll need to connect both internal microcontrollers to this webpage one at a time:

⚪ Primary Microcontroller: Not Connected

⚪ Secondary Microcontroller: Not Connected

1 Click "Connect Microcontroller" below

2 Select ESP32-S3 JTAG from the browser's device list

3 Wait for automatic identification (Primary or Secondary)

4 Repeat the process to connect the second microcontroller

Firmware Version:

Having trouble?

Ensure your PacsPad is connected via USB
Try a different USB port or cable
Any USB-to-serial device will appear in the port selection dialog
On Windows, check Device Manager for driver issues
On macOS/Linux, no drivers needed for most USB-serial chips
This tool requires Chrome, Edge, or Opera browser

Detecting Device...

⏳ Scanning serial ports...

⏳ Identifying device type...

⏳ Checking RAM size...

Updating: Primary Device

0% 0KB / 0KB

Status: Preparing...

Time Remaining: Calculating...

Speed: 0 KB/s

Primary Device Updated!

Now let's update the Secondary device.

1 Unplug the USB cable

2 Move the USB cable to the other plug

3 Reconnect the USB cable

Update Complete!

Both microcontrollers have been successfully updated to the latest firmware.

✅ Primary Microcontroller: v1.0.0

✅ Secondary Microcontroller: v1.0.0

Final Step:

1 Unplug the USB cable from your PACSPAD

2 Wait 2-3 seconds

3 Plug the USB cable back in

4 Your PACSPAD will boot with the new firmware

Update Error

Error Details